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News & Press: Talent Management

New Career Opportunity

Tuesday, January 23, 2018  
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Position: Director of Communications

Industry: Civic & Social Organization

Employment Type: Full-time

Job Functions: Writing/Editing, Strategy/Planning, Public Relations

Job Description

Reporting to the CEO, the Director of Communications will set and guide the strategy for communications, website, and public relations messages, collateral materials and publications to consistently articulate Chicago United’s mission. The Director of Communications will ensure that Chicago United is viewed as a primary source, disseminator, and conduit of information regarding diversity and inclusion to its network and constituent base.

The Director of Communications will work closely on a small staff of seven within the organization as the communications partner on a variety of strategic initiatives.

Organizational Profile

This position is one of three Directors that report to the CEO. Chicago United’s staff also includes four program staff.  The Director of Communications will have oversight of one Communications Assistant.


  • Develop, implement, and evaluate the annual communications plan in collaboration with the Chicago United team, public relations firm and communications agencies and consultants.
  • Serve as editorial director of signature publications with responsibilities to include planning, coordinating, and editing the written content for publication. The editorial director is responsible for editing or making changes in the written articles to increase effectiveness.
    • The editorial director is responsible for allocating work to each consultant and ensuring that each given task is being completed properly and within the scheduled timeframe for publication. He or she is also responsible for interacting with the internal team to understand the progress of the undergoing project.
  •  Lead the generation of online content that engages audience segments and leads to measurable action. Decide who, where, and when to disseminate.
  • Put communications vehicles in place to create momentum and awareness as well as to test the effectiveness of communications activities.
  • Manage development, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, brochures, annual report, e-newsletters, and Chicago United’s website.
  • Develop a content strategy for Chicago United’s social media platforms toward growing the audience and audience engagement.
  • Mentor and lead a team member responsible for Chicago United‘s website administration and coordination.
  • Coordinate webpage maintenance—ensure that new and consistent information (article links, stories, and events) is posted regularly. Track and measure the level of engagement within the network over time.


Chicago United is seeking an accomplished Director of Communications who has at least 7 years of communications experience, ideally in an “in-house” leadership role within a business or nonprofit entity, and covering areas such as website content, newsletters, and partner communications. The ability to take knowledge and transform it into exciting and useful messages, and disseminate it to the right audiences through the best distribution channels is critical.

Specific requirements include:

  • Experience developing and implementing communications strategies in a highly collaborative style
  •  Excellent writing/editing and verbal communication skills 
  • Familiarity and, preferably, experience with digital communications, including but not limited to website management, social media platforms and video production
  •  A strong track record as an implementer who thrives on planning and managing a variety of key initiatives concurrently
  • A strong track record of producing projects on time and in budget
  • Relationship builder with the flexibility and finesse to "manage by influence"
  • High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels
  • Sincere commitment to work collaboratively with all constituent groups, including staff, board members, members, donors, program participants, vendors, consultants and other supporters
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives


The ideal candidate would exemplify the following qualities:

  • High level of Cultural Competency
    •  Respect, interest and demonstrated leadership related to diversity and inclusion is expected
  • Management Skills
    • Experience leading and managing complex projects, working with others in collaborative efforts and engaging across the organization will be important.  Candidates must be able to inspire staff to act with shared resources when necessary
    • Candidates must be able to execute and build a successful communications program simultaneously with concentration on activities in a highly collaborative yet fast-paced professional environment
  •  Personal Attributes:
    • Strong interpersonal competencies as evidenced by a professional, enthusiastic and genuine demeanor.  Ability to listen yet effectively negotiate while maintaining respectful relationships with constituents


-- Interested candidates—please email resume to Gail Arrigo at --


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